Composerie
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Privacy Policy

Last updated: March 22, 2026

1. Information We Collect

We collect the following types of information:

  • Account information: name, email address, and password when you register
  • Store data: product information, order data, and customer details synced from your connected platforms (e.g., Shopify)
  • Usage data: how you interact with the Service, including pages visited and features used
  • Design content: images, templates, and designs you create or upload

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process orders and manage your account
  • Sync data with your connected platforms
  • Send transactional emails (order confirmations, password resets)
  • Improve the Service and develop new features
  • Provide customer support

3. Data Storage and Security

Your data is stored on secure servers hosted by Hetzner (Germany/EU). We use encryption in transit (TLS) and at rest for sensitive data. File uploads are stored on Cloudflare R2. OAuth tokens are encrypted using AES-256 before storage.

4. Third-Party Services

We integrate with the following third-party services that may process your data:

  • Shopify: e-commerce platform integration
  • Stripe: payment processing
  • Resend: transactional email delivery
  • Cloudflare: CDN, DNS, and file storage
  • Google: OAuth authentication (optional)

Each of these services has their own privacy policy governing how they handle your data.

5. Data Retention

We retain your data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain certain information. Anonymized usage data may be retained for analytics purposes.

6. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to data processing
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies. Analytics data is collected server-side without cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email. The latest version will always be available on this page.

9. Contact

For privacy-related questions, contact our Data Protection Officer at [email protected].

Composerie is operated by Errie Studios, based in the Netherlands (EU).